Privacy Policy

At Nova Sweat, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and share the personal information you provide when you visit or make a purchase from Nova Sweat (the "Site").

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, browsing patterns, and interactions. This includes:

• Device Information: We collect data such as your web browser type, IP address, time zone, and installed cookies. Additionally, as you browse, we track which products and pages you view, the sites or search terms that referred you, and how you interact with the Site.

We collect this Device Information using technologies like:

• Cookies: Small data files placed on your device. They help us recognize you and improve your browsing experience. You can disable cookies through your browser settings. More details are available at allaboutcookies.org.
• Log Files: These track your actions on the Site, such as your IP address, browser type, Internet service provider, and timestamp.
• Web Beacons, Tags, and Pixels: Electronic files that allow us to analyze your behavior on the Site.

In addition to Device Information, when you make or attempt to make a purchase, we collect personal details like your name, billing and shipping addresses, payment information (including credit card numbers or other accepted payment methods), email address, and phone number. We refer to this as Order Information.

Collectively, Device Information and Order Information make up your Personal Information.

How We Use Your Personal Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process your orders, including managing payment details, shipping, and providing order confirmations and invoices.
• Customer Communication: To stay in touch regarding your order, resolve issues, or provide customer support.
• Security: To screen orders for potential risk and fraud.
• Personalization: To tailor our services to your preferences and provide you with relevant product recommendations and marketing communications, when appropriate.

We also use Device Information to improve our Site's functionality and user experience, by monitoring site analytics, engagement trends, and the effectiveness of our marketing efforts.

Sharing Your Personal Information

To provide our services effectively, we may share your Personal Information with trusted third parties, such as:

• Service Providers: We use platforms like Shopify to power our store. You can learn how Shopify handles your data in their Privacy Policy.
• Analytics Tools: We use tools like Google Analytics to understand customer behavior. Read about Google's data practices here, or opt-out here.

In certain cases, we may also share your information to comply with legal obligations, protect our rights, or in response to lawful requests (such as subpoenas or warrants).

Behavioral Advertising

We use your Personal Information to show you targeted ads or promotions we think may interest you. For more details on how targeted advertising works, visit the Network Advertising Initiative’s guide.

To opt-out of targeted ads, use these links:

• Facebook
• Google
• Bing

You can also manage your preferences via the Digital Advertising Alliance.

Do Not Track

Please note that we do not modify our data collection practices in response to Do Not Track signals from your browser.

Your Rights

If you're a resident of the European Union, you have the right to access, update, or delete your personal information. If you would like to exercise these rights, please contact us using the information below.

Additionally, EU residents should note that we may transfer your information outside of Europe, including to the United States and Canada, for processing and storage.

Data Retention

We will retain your Order Information for our records unless and until you request its deletion.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements. Any updates will be posted on this page.

Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

Nova Sweat

1234 Market Street, Suite 500, Wilmington, DE 19801, United States
Email: info@novasweat.com

This Privacy Policy was last updated on 2024.